iPhone Email Setup

Aug 10, 2011   //   by Jeana Cherland   //   Email Support

The following instructions and screenshots are for the iPhone 4, but may work with limited variation on the iPhone 3 as well.

Go to Settings then choose Mail, Contacts, Calendars (see below):


Then Select Other:


Select Add Mail Account:


The example below shows what you may see if you have multiple email addresses you check on your phone.
Select Add Account:


Enter your information:


IMAP OR POP:  ***WE RECOMMEND USING IMAP***  (Choose IMAP ***or*** you may use POP but if you wish to check email on your phone and then later have it download to your computer, you must choose the option to leave mail on the server later in the setup).

Account Information

Incoming Mail Server

Host name is your domain: mail.yourdomain.com (for example, mail.identifex.com)

User name is: youremail@yourdomain.com (yes, use the full email format, for example, someone@identifex.com)

Password:  Enter the password that was assigned to you.

Outgoing Mail Server settings

Outgoing Mail Server

SMTP: Host name is your domain: mail.yourdomain.com (for example, mail.identifex.com)

Advanced Settings


If you select Advanced, under Outgoing Mail Server

Host name: mail.yourdomain.com

Where it lists username and password and marks them as Optional, you do not need to enter information
Set:  Use SSL > set to ON

REMEMBER: If you selected POP and you want email to download to your computer, on the Advanced tab, in the incoming settings, it says delete from server, you will want to tell it to leave mail on the server.


Close the settings window and check your email.  If you are still experiencing problems, feel free to send us a message via the Contact Form or call us during business hours at:  605-886-4806

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Contact Us

Identifex, LTD
P.O. Box 44
Watertown, SD 57201

Phone: 605.886.4806

Effective August 1st, 2015, Idenfiex will be closing our doors. We would like to thank all of our dedicated customers over the years. Our web and e-mail hosting services have been transferred to Kevin Harrington with Kevys.net Hosting. Please direct all future inquires to (605) 956-3900.